Server Installation

Typically the server which Fusion Server runs on will be located in the office on a hard-wired network. This section describes the minimum requirements, set up and installation, and other issues pertaining to the server.

The server is the most important piece of equipment for Fusion as this is where all the data is stored. Both Fusion Client and Fusion Truck need to communicate with Fusion Server in order to operate. It is important that the server be well backed up and run smoothly at all times. You don’t need to spend a large amount of money on the server, but this is definitely an area you don’t want to skimp on.

System Requirements

For the latest server requirements, please see our System Requirements page.

Location and Protection

We recommend that the server machine be placed in a locked area in your office, if possible. We don’t recommend that a lot of security be placed on the machine itself as this just makes it harder to maintain.

We insist that no other software run on this machine. Only Fusion Installer, Fusion Server, and Symmetry may run here. The machine must not be used for other services such as file sharing. The machine should not be used to access the web through a browser. In essence, the machine should not be used except by our support team or by someone assigned to take care of specific tasks such as operating system updates.

If you run anti-virus software, you must set it up to exclude the Fusion folder (located in the Documents folder) from virus scanning.

It is preferable that the OS account not have a password. If you insist on this, we may need access to this password during trouble-shooting incidents.

Setting Up the Server

Before Fusion Server is installed on the computer, the following things should be set up on it:

  • Make sure the server has a static IP address.
  • Incoming TCP ports 19812-19814 and 19820 should be opened. Incoming UDP ports 19813 and 19820 should also be opened. If Symmetry will be used, incoming TCP port 19850 should also be opened. This can be accomplished in the Advanced settings area of the Windows Firewall control panel settings.
  • All settings relating to the server going to sleep (except the display) should be turned off. Neither the hard drive or the computer itself should be allowed to sleep. (See the Power Options control panel—you usually need to choose the High Performance option and then customize it.)
  • Ensure that the correct time zone is selected and that the time will stay correct by checking over the internet. (See the Date and Time control panel.)
  • In the Region and Language control panel, make sure the Short date and Long date both have the month and day in the same order.
  • In the Indexing Options control panel, turn off all indexing.
  • In the Windows Update control panel, change the settings so that Windows updates happen after 3:00 a.m.
  • TeamViewer should be installed. You can find a link and instructions to the special version of TeamViewer needed for your server on our TeamViewer page. This allows our support team to access the server in the event of issues. If something is going wrong with Fusion Server itself, we prefer to be the ones to work on it.

If you are unsure how to make any of these changes, please contact us for more detailed instructions.

Installing Fusion Server

Once the server machine is completely set up, you can install Fusion Server. Detailed documentation for Fusion Installer is provided in a comprehensive help window within the application as well as in the Fusion Installer section of this resource guide. The basic instructions are as follows:

  • Go to the Downloads page of our website. There you will find a link to Fusion Installer which you should download and run.
  • An icon for Fusion Installer should now be on the Desktop. Launch Fusion Installer and choose the Internet source.
  • Select Fusion Server from the application list and then click the Install button. The install file will be downloaded.
  • At this point, if you are doing a regular installation, click the Finish Install button and then quit Fusion Installer when it is done.
  • However, if you plan to place the datafile on a different internal drive, you will need to click the Change Location button and tell the installer where the data folder and backup folder should be. Please call us for recommendations with multiple internal drive setups. This option was useful a decade ago, but is seldom recommended by us anymore. After these settings are changed, click the Finish Install button and then quit Fusion Installer when it is done.

Launching Fusion Server

After installation, there will be an icon shortcut to Fusion Server on the Desktop. Simply double-click to launch.

Shutting Fusion Server Down

Fusion Server should not normally be shut down, but if the server needs to be shutdown for a power outage or if operating system updates necessitate a restart, you will want to know how to shut Fusion Server down properly.

  • Make sure that no one is connected to the server with Fusion Client. You can tell how many people are still connected by looking in the Users tab of the Administration window.
  • In Fusion’s task bar, click Shutdown Server. You will be asked if you really want to do this.
  • You will then be asked to give an explanation of why you intend to shut it down. This information is communicated to our support team. If no message is given we have to assume something serious has happened and will try to contact the feedlot. Please take the time to explain what is happening so we don’t worry unnecessarily.
  • Fusion Server will then stop all services and processes and shut down.

Uninstalling Fusion Server

There is nothing special about the way Fusion Server (or any of our products) are installed. No registry settings are changed and no extra files are placed outside the Fusion folder. To uninstall Fusion Server, simply find the Fusion Server folder (it will be inside the Applications folder which is just inside the Fusion folder) and delete it. Then delete the shortcut from the Desktop.

If you want to uninstall everything related to Fusion, you can just trash the entire Fusion folder and the shortcuts on the Desktop. But beware that this also trashes the data file!

The Backup System

Within the Fusion folder is a folder named Backup. Every night at 10:00 Fusion makes a backup of the datafile and places it in this folder. We call this the primary backup. By default, Fusion will keep the last 30 backups in this folder and each backup consists of two files: one for the datafile and one for the log file.

Fusion Server also provides the ability to automatically copy the backup files to other locations. We call these secondary backups. You add secondary locations by clicking the Options button in Fusion Server’s task bar and selecting Secondary Backup Paths. You can add multiple paths here. We recommend at least one secondary backup be placed on an external drive and another placed on a network shared drive or some other shared space on a computer located in another building.

It is not recommended to back up over the internet simply because most feedlots have relatively slow internet connections (especially for upload) and the backup files will quickly grow to multiple gigabytes in size.

If a secondary backup path leads to a location on another machine, make sure it is set up so Windows always keeps it mounted and that no password is necessary.

We recommend using the secondary backup system, but if you have a good reason to use your own backup software you may do so. However, only the Backup folder should be included in the backup. Trying to back up the data folder itself will result in a corrupt backup. Everything else on the computer can be installed quickly from the internet in the event of a failure.

Upgrading Fusion Server

Please see the Upgrading Fusion section of the Resource Guide for instruction on how to upgrade Fusion Server.