Office Client Installation

You can have as many client computers connecting to the server as you desire. They will need a stable, constant connection while Fusion Client is running.

System Requirements

For the latest office client requirements, please see our System Requirements page.

Setup

  • Ensure that the correct time zone is selected and that the time will stay correct by checking over the internet. (See the Date and Time control panel.) Fusion Server will not allow a connection if there is more than a five minute time difference.
  • In the Region and Language control panel, make sure the Short date and Long date both have the month and day in the same order.

Installation

You can install Fusion Client from the Downloads page on our website.

Launching Fusion Client

When you launch Fusion Client, if the server is on the same subnet, it should automatically connect. On subsequent launches, Fusion Client will attempt to connect at the last know IP address of the server.

Fusion Client Cannot Find the Server

If the client cannot detect and/or connect to the server, it will throw an error. When this error is dismissed, a window with three tabs will appear (see below). First, try selecting the Available tab and wait about 10 seconds to see if Fusion will find the server. If it does, it will show up in the list and you can select it and connect.

If that doesn’t work, click the Custom tab and fill it out as shown in the screen shot using your server’s IP address. If you don’t know your server’s IP address, you can find it displayed on Fusion Server’s task bar.

First Launch

The first time Fusion Client is launched after Fusion Server is installed, you will have the chance to set up key information for Fusion. This is normally done with the help of your sales contact, but this section briefly explains some of the key elements involved.

This process will only take a few minutes, but it is important to get it right. Also, you must be connected to the internet and have previously obtained a First Launch Code from us.

  • You will be asked to accept a license agreement. A copy is also included as an appendix in this package.
  • You will be shown the First Launch Assistant which will guide you through entering some key information such as the contact information for your feedlot and someone who will be an admin. Also, you will choose the units which will be used which cannot be changed later.
  • Please make sure you provide your email address where it asks as it allows us to subscribe you to our customer list where you can ask questions and learn about upgrades and other important announcements.
  • It is important to enter your First Launch Code in the appropriate place here. This will ensure that when the First Launch Assistant is done you will be licensed to use Fusion. Otherwise, you will not be able to use Fusion.

After the First Launch Assistant is complete, and each subsequent time you launch Fusion Client before you have transitioned, the Setup Assistant will automatically be opened. This assistant will help you through the setup process during the weeks before you transition to using Fusion fully.

Upgrading Fusion Client

Please see the Upgrading Fusion section of the Resource Guide for instruction on how to upgrade Fusion Client.

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