Upgrade to Fusion 4.6

Don't upgrade to Fusion 4.6 unless you've scheduled to do so with our support team and you've read the instructions below!

Fusion Installer 4.6 (build 105)

Fusion Client 4.6 (build 5006)

Fusion Truck 4.6 (build 5006)

Fusion Server 4.6 (build 5006)

Symmetry 2.0 (build 115)

Upgrade Instructions

Once or twice a decade, the internals of Fusion change enough to necessitate a manual upgrade at each computer. In order to support the direction Microsoft has moved toward for increased security and to alleviate issues with cloud services such as OneDrive and DropBox, Fusion 4.6 must be manually installed at every computer, carefully following the steps outlined below.

Please schedule a date with our support team for your upgrade. We will remotely upgrade your server. We’ll also be available at no charge to help you through the process of upgrading your other computers. We’re also happy to work with your certified partner or IT staff if they will be involved. It is best to upgrade mid-afternoon after feeding is complete, when possible. There is no pressure to upgrade as soon as possible. Note that we will only schedule one upgrade per day.

Upgrade Steps

1. Make sure all trucks have synced before the upgrade begins and that every Fusion Truck and Fusion Client is shut down.
2. Perform the following steps on each computer, starting with the server (which we will do) and then working out:
   1. Make sure no Fusion applications are running on the computer. This includes Symmetry if installed.
   2. Install and run Fusion Installer from this link: https://fusionfeedlotinsights.com/46.html or by clicking on the banner at the top of our website's home page.
   3. In Fusion Installer, click the Convert This Computer For Fusion 4.6 button. When the conversion is complete, quit Fusion Installer.
   4. Using the above link install the Fusion application(s) that belong on this computer. This includes Symmetry if installed. This must be done from the website, not Fusion Installer!
   5. Launch Fusion (Client or Truck) on this computer and test to make sure it connects or syncs and that any connected peripherals still work.
3. If you have trucks which feed at multiple locations, each with their own micro machine, then follow these additional steps on each truck:
   1. Open the Physical Computer Management window and navigate to the Micro Machine settings.
   2. Turn on the new “Use Separate Settings For Each Location” setting.
   3. Make sure the setup is correct for the truck’s current location and then save the settings.
   4. Use the Full Sync window to sync with another location. Then go back to the Physical Computer Management window and turn the Micro Machine checkbox on. Then open the micro machine settings and enter the settings for the micro machine at that location and save.
   5. Repeat for each location this truck feeds at. Now the truck will automatically connect with the correct micro machine when feeding at each location.

Extra Information for IT Personnel

Certified Partners and other IT personnel may find the following information useful:

• The conversion routine moves files from Fusion’s old location in the user’s Documents folder to the new locations. Applications now go in C:\Program Files\Fusion\ while all other files (including primary backups, install files, and Symmetry data files) go in C:\ProgramData\Fusion\. Fusion no longer stores any files in the user’s Documents folder or the public Documents folder.
• If the computers are set up in “non-typical” ways, such as with multiple user accounts, domain accounts, etc., extra care may need to be taken. For example, you may need to use an administrator account for the initial install of each application with the MSI installers to make sure the files and folders get the correct permissions for other users on the computer to have the needed access. You’ll also need to decide which account to use when running the conversion routine in Fusion Installer. This only needs to be done from one of the computer’s accounts, so if there are multiple accounts with Fusion in the Document folder, some may need to be manually removed. Finally, depending on the situation, you may need to check the ownership on files moved from the Documents folder to the new ProgramData folder during the conversion process to ensure all users on the computer will be able to read and write to those files—the same as if they were created from scratch.
• It is important that each application on a computer be installed using the MSI installer on our website at least once (thereafter, the applications can be upgraded via auto-upgrade, from the website, or using Fusion Installer). There are two reasons for this:
  1. The MSI installers all make sure that the two Fusion folders (one in Program Files and one in ProgramData) are created and have the correct permissions, asking for elevated permissions if necessary. This is critical for Fusion to function day-to-day as well as for it to be able to auto-upgrade itself in the future. Full Control for the Users group is the permission required for both Fusion folders and can be manually turned on if necessary. (The expectation is that any user on the computer can create files inside these new Fusion folders once the permissions are set up, so if you have a permission hierarchy that might prevent this it will have to be updated for these locations.)
  2. The MSI installer creates a shortcut on the public Desktop. This often needs elevated permissions so it is not possible for Fusion or Fusion Installer to do. Once created, though, it doesn’t need to change when Fusion is upgraded in the future.
• There is a new sync mechanism so Fusion 4.6 will not sync with previous versions. This is useful in this context because it ensures no one uses the auto-upgrade procedure to upgrade a truck in the wrong (old) location. However, it is possible to auto-upgrade Fusion Client in the wrong location. Please coordinate the upgrade so this doesn’t accidentally happen. If it does, it may look like the upgrade went fine, but issues will occur down the road.
• You could, if you find it easier, download all the MSI files from the website and place them on a USB drive. This could then be used at each computer rather than downloading each time.
• None of the above apply to Fusion installations on a Mac. There is no conversion process necessary there.
• Note that the primary backup folder has moved the new location inside the ProgramData’s Fusion folder. If you had your own backup system specifically looking for the old folder, then you’ll need to update your settings. Fusion’s secondary backup’s will continue to work as before and their location will not be changed during the conversion.
• We will need to monitor the primary backups a few days after the upgrade. In some cases, old primary backup files will not automatically be removed at the appropriate time due to the way the conversion steps. If you notice this before we do, let us know and we will fix the issue by manually removing certain backup files.

Feel free to contact us if you have technical questions not covered here.