Sync Activity Window
Fusion keeps track of every sync attempt that Fusion Server is aware of. If you are trouble-shooting syncing issues, this window, which shows information for these attempts, may be helpful.
The window shows sync activity for one day at a time. Enter the date you want to look at in the Show Sync Activity For This Date field. The list will be updated.
If you believe more sync activity has occurred since you opened the window, click the Refresh button to have Fusion update the list.
Let's look at each of the columns in the list.
- Port. Shows the port the server was listening on when the communication began.
- User. Shows the user who initiated the sync from the truck. It can be <unknown> if the sync failed before user credentials were given to the computer or if username used is not in the system.
- Truck Computer. Shows the name of the truck computer (as entered in the truck's Physical Computer Management window). It also shows a 3 digit code that uniquely identified the computer in the truck.
- Start Time. Shows the time the sync started.
- Elapsed Time. Shows how long the sync lasted before is finished successfully or the connection was terminated because of an error.
- Intended Type. Shows what kind of sync the truck was attempting.
- Status. Shows whether the sync finished successfully.
- Lay Down Seconds. The time to take the records sent from the truck and save them in Fusion Server. Only applies to Push and Full Sync communications.
- Gather Records Seconds. The time to find all the records to be sent back to the truck. Only applies to Full Sync communications.
- Total Server Seconds. The total time taken by the server for the entire communication session. It doesn't include the time the truck takes preparing for the communication and the time the truck takes to save new records after the communication.
- Incoming Record Count. The number of records sent from the truck. Only applies to Push and Full Sync communications.
- Outgoing Record Count. The number of records being sent back to the truck. Only applies to Full Sync communications.
- In MB Compressed. The amount of data, in MB, that was sent from the truck to the server during this communication. Data is compressed during the transmission, so this is the actual amount that was in flight.
- In MB Uncompressed. And this is the amount of data sent from the truck before it was compressed.
- Out MB Compressed. The amount of data, in MB, that was sent to the truck from the server during this communication. Data is compressed during the transmission, so this is the actual amount that was in flight
- Out MB Uncompressed. And this is the amount of data sent to the truck before it was compressed.
To get a log of what happened during the sync from the server's perspective, Double-Click any row in the list. A window showing the activity log will be shown. This information is normally used by us when troubleshooting an issue and may have little meaning to you.
Getting Here
You can open this window by going to .